Cookie and Privacy Policy EN

Version 3 of August 2023

The Privacy Statement concerns the data processing by lnnovam by means of the customer system and the lnnovam websites as well as the apps used by lnnovam. The Cookie Statement regards the use of cookies by lnnovam.

This is both the Cookie and the Privacy Statement of the 'Stichting VAM', a foundation operating under the tradename 'lnnovam', registered at the Chamber of Commerce under number 30117631, regarding the website www.innovam.nl and all other websites of lnnovam, including but not limited to www.ibki.nl. www.innovam-international.com, www.autoniveau.nl, and www.examenservices.nl, and our services like apps*.

The Privacy Statement refers to the data processing by lnnovam in the internal CRM-system, the lnnovam websites as well as the apps provided by lnnovam.

The Cookie Statement refers to the use of cookies by lnnovam websites and apps.

lnnovam respects the privacy of all its customers and all users of its website(s) and apps. We ensure that the personal information that you provide, is treated confidentially.

This Statement only applies to the services and websites of lnnovam. lnnovam is not liable for the privacy policy of other sites, which do not belong to lnnovam but which can be reached via a link on our website{s}. We recommend you to consult the privacy statement and disclaimer of third-party websites when accessing them via our website(s).

Processing Personal Data (Privacy Statement)

Use of uot Service(s)/Website(s)

When you register for the services of lnnovam or visit one of our websites, we may request that you provide personal data. These personal data are stored in the lnnovam customer system and are used to enable us to provide our services to you, or to inform you about lnnovam products and services. Your email address will only be used for that purpose if you have given us your prior consent. You can stop receiving lnnovam emaiIs at all times by using the method indicated in the email concerned.

In principle, your personal data will only be used by lnnovam. lnnovam does not forward your personal data to third parties without your consent, unless we are obliged to do so based on legal reasons or a court ruling or if it is required for the implementation of an agreement between you and lnnovam.

You have the opportunity to consult your personal data and to shield, modify or re move them. Please contact us if you wish to do so {innovam.nl/contact} lf you no longer wish to receive information by email, at any time, you can unsubscribe using the link at the bottom of the email.

Storage Period

lnnovam does not store your data langer than required for the purposes for which they were collected and processed.

Automatic collection of information

When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device’s IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Services, pages of the Services that you visit, the time spent on those pages, the information you search for on the Services, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

Collection of personal information

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the platform, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, or fill any forms on the Services. When required, this information may include the following:

  • Account details (such as user name, unique user ID, password, etc)
  • Contact information (such as email address, phone number, etc)
  • Basic personal information (such as name, country of residence, etc)
  • Geolocation data of your device (such as latitude and longitude)
  • Any other materials you willingly submit to us (such as articles, images, feedback, etc).

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

For its website(s), Innovam uses two types of cookies: technical cookies and external tracking cookies.

The technical cookies are necessary for the correct operation of the website, e.g. the log-in status or the shopping cart. These cookies will 'disappear' when you close your browser. The user behaviour is also registered for later analysis with the intention te optimise the usability of the websites and to better tune them in your use. The effectiveness of online campaigns is calculated. 

In addition, the sites also use external cookies on some pages. These make it possible to share certain webpages troudg your social media for exemple, but they also provide us with an insight in the website behaviour. We can thus further optimise our website(s) and better adept them to your use. The data we thus collect are never sold on to third parties and are only used tot analyse to the use of our website(s).

Overview of external cookies used

Universal Analytics, Google Analytics 4, Google Ads, Bing

These are service provided by Google and Microsoft. Detailed statictics on the visitors of a website are kept for marketers:

  • data collection: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date). Pseudonymous (IP address);
  • data shared: anonymous data are shared with third parties;
  • data storage: not public.

Facebook

This is a service provided by Meta. Detailed statictics on the visitors of a website are kept for marketers:

  • data collection: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date). Pseudonymous (IP address);
  • data shared: anonymous data are shared with third parties;
  • data storage: not public.

Mailplus, Spotler

This services the newsletter-subscriptions. Information submitted by the visitor is kept.

  • data shared: aggregate data are shared with third parties;
  • data storage: not public.

Purechat

This services the chatbox. Information submitted by the visitor is kept.

  • data shared: aggregate data are shared with third parties;
  • data storage: not public.

Hotjar

Detailed statictics on the visitors of a website are kept for website function optimalisation: data collection: anonymous (browser type, page views, reffering URL, site traffic, time/data). Pseudonymous (IP address, unique device ID);

  • data collection: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date). Pseudonymous (IP address);
  • data shared: anonymous data are shared with third parties;
  • data storage: not public.

Modifications

Bith the Cookie and Privacy Statement can be modified without prior notice by modifications in Innovam's management. It is therefore recommended to consult the Statements regularly.  

List of Apps

Apps of lnnovam, including but not limited to listed below:

Google

  • APK trainer - Bedrijfswagens
  • APK trainer - Personenauto’s
  • Go4Trucks
  • Innovam EV Trainer AR App
  • Kia #GoElectric AR Experience
  • Kia Product MR Experience
  • LNG Training Technologies
  • MariX
  • Navigator

Apple

  • Marix
  • Kia #GoElectric AR Experience
  • e-Bike Twin 3D
  • APK trainer - Bedrijfswagens
  • APK trainer - Personenauto's
  • Sparta ION
  • Gazelle Academy
  • Innovam EV Trainer AR App
  • LNG Training Technologies
  • Navigator
  • Go4Trucks